Highlights of Singapore Visit, 20-27 July 2014

By removing glass and bamboo ceilings we are building cross-cultural capability and leadership diversity for greater effectiveness in the Asia region


Thanks goes to all supporters and sponsors who stepped up to help influence a change in business cultures and build relations between Australia and Asian nations.





Pamela Young presented the research findings and recommendations of Stepping Up to Singaporean and expatriate executives in Singapore, and returned inspired by the response. Whilst in Singapore she also conducted further research for Finsia to obtain the observations and opinions of Australians working in Singapore's financial services sector.

Pamela first discovered the benefits of diversity and the impact of country cultures on business growth and performance in Singapore in 1992 when she started her global journey, so she was delighted to be back to share the story with people living in the nation where it all began.

However, there is one noticeable difference that she witnessed, which was an increase in the simultaneous and alternating 'love-hate' relationship between native Singaporeans, and immigrants and expats. The country's population has grown from 3.5 million in 1992 and to an estimated 5.5 million. Local Singaporeans are literally swamped by invited guests and while there are strong personal and business friendships between the groups, there is also observable behaviour that suggests guests would benefit from being more mindful of their temporary and privileged status to be successful there.

Pamela Young, author of Stepping Up and Managing Director, growthcurv, in Singapore July 20-27, 2014

Presentation to AustCham Singapore, 23 July 2014
'Inside Business: Managing Diversity Through Linking Country Culture and Business Performance'


Speaking to an audience comprising mainly Australian expats, Pamela shared highlights of the interviews with 100 leaders from across Australia and Asian nations. She introduced the group to methods for examining cultures and leading change to increase cross-cultural understanding when doing business with people from many countries and cultural backgrounds.

The discussion was lively and illustrated a willingness to grow and improve social and economic relations in the region. We understand that the audience had a higher number of females than usual which suggests the topic and/or Pamela's experience was appealing to women members and it was good to see a more gender balanced group.

People enjoyed Pamela's 'discovering your own culture' workshop exericise and the Q and A session ran over substantially and could have gone on for hours!

A presentation to BoardAgender's 100 champions, members and guests, 24 July 2014
'Awakening Assumptions: Key to Gender Equality in the Asian century


At this event Pamela presented to male and female leaders of BoardAgender and was joined in a panel discussion afterwards by: Junie Foo, Co-Chair of BoardAgender and Deputy General Manager, The Bank of Tokyo-Mitsubishi UFJ; and Amanda Duggan, General Manager, Corporate Development of Telstra International Group, and International Diversity and Inclusion Leader. BoardAgender is an initiative of Singapore Council of Women's Organisations which has made many important contributions to advancing and supporting women in Singapore.

In the presentation Pamela shared trends that suggest progress is being made, but highlighted the ongoing challenges all our nations face as we seek to achieve equal opportunity for both genders and all cultures. Men in the audience were outnumbered by women 10:1 and despite there being a high proportion of registered male champions, the numbers on the day suggest we need to do more to get mixed gender teams stepping up and working together to address the gender imbalance present in our societies and workplaces.

Finsia Roundtable Workshops for Singapore Members, 25 July 2014


On behalf of Finsia CEO Russell Thomas, Pamela facilitated two roundtable workshops with Singapore-based members as part of a national Australian financial systems review chaired by David Murray AO.

She was joined by Angie Corkhill, Director, Member Relations and together we shared 6 hours with members, inquiring and listening to their observations and suggestions about how Finsia can better prepare people in the financial services sector in Australia and support members working across the Asia region.

The report will be with Finsia shortly and it will be published for members to review.

Thank you to all Singapore-based members who participated in this important research exercise.

Thank you Sponsors

Thank you to ANZ, Herbert Smith Freehills, AustCham, Ashurst, Qantas, BoardAgender, Telstra and Finsia.

Get in touch

To get involved in stepping up or invite Pamela Young to speak to your audience, please email